Frequently Asked Questions
Everything you need to know about shopping with The Couture Club.
How long does shipping take?
Standard shipping typically takes 3-5 business days. Express options are available at checkout for delivery within 1-2 business days.
What is your return policy?
We offer a 28-day return window from the date of delivery. Items must be unworn, in their original condition, and with all tags still attached.
Which payment methods do you accept?
We accept all major credit and debit cards, PayPal, and buy-now-pay-later options such as Klarna and Clearpay.
How can I track my order?
Once your order has shipped, you will receive an email containing a tracking number and a link to follow your parcel's journey.
Do you offer international shipping?
Yes, we ship to over 100 countries worldwide. Shipping costs and delivery times vary depending on the destination and will be calculated at checkout.
Where can I find your size guide?
A detailed size guide is available on every product page to help you find the perfect fit. If you are between sizes, we recommend sizing up for a more relaxed look.